[Makka dates] is committed to protecting the privacy of its customers and fully complying with the Saudi Personal Data Protection Law (PDPL) and its implementing regulations. This policy applies to all users of the store via the Zid e-commerce platform.
1. Definitions
Personal Data: Any data that identifies or may identify an individual directly or indirectly.
Data Subject: The individual to whom the personal data relates.
Processing: Any operation performed on personal data, including collection, storage, use, or disclosure.
2. Personal Data We Collect
We may collect and process the following data:
Full name
Mobile number
Email address
Shipping address
Order and invoice details
Payment information (processed via licensed payment providers without storing card details)
3. Data Collection Methods
Personal data is collected through:
User registration
Order placement
Customer support communications
Use of the store via Zid platform
4. Purpose of Data Processing
Personal data is processed for:
Order fulfillment and delivery
Payment processing and invoicing
Customer communication regarding orders or offers (with consent)
Service improvement and user experience enhancement
Compliance with legal and regulatory obligations
5. Legal Basis for Processing
We process personal data based on:
Consent of the data subject
Performance of a contract
Compliance with legal obligations under Saudi law
6. Data Sharing
Personal data is shared only when necessary with:
Zid platform
Shipping and logistics providers
Licensed payment service providers
Government authorities when legally required
We do not sell or trade personal data.
7. Data Storage & Retention
Data is stored within Saudi Arabia or with PDPL-compliant service providers.
Data is retained only for the period necessary to fulfill its purpose or legal requirements.
8. Data Security
Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, loss, or misuse.
9. Data Subject Rights (PDPL)
Data subjects have the right to:
Know the purpose of data collection
Access their personal data
Request correction or updating
Request deletion after purpose fulfillment
Withdraw consent (unless legally required otherwise)
10. Cookies
The store may use cookies to enhance performance and user experience. Users may control cookies through browser settings.
11. Policy Updates
We reserve the right to update this Privacy Policy. Any changes will be published on this page.
12. Contact Us
For privacy-related inquiries or requests:
Email: [[email protected]]
Phone: [+966505719757]